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X-WR-CALDESC:Events for Greenlife Industry Qld
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DTSTART;TZID=Australia/Brisbane:20260716T163000
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SUMMARY:Understanding the Customer Journey - WEBINAR
DESCRIPTION:Join CEMOH trainers Doug Bergez and Simon Dell for a live online webinar that explores turning prospects into customers. \nBy the end of this session\, you’ll know how to: \n\nMap your customer’s actual buying journey from the moment they first hear about your nursery or business to the moment they hand over payment\nIdentify the exact point where you’re losing prospects (and the simple fixes that stop the leak)\nTurn casual enquiries\, walk-ins\, and trade leads into committed\, paying customers\nUse follow-ups that don’t feel pushy: the right message\, at the right time\, to the right prospect\nBuild trust faster with landscapers\, retailers\, and wholesale buyers so they choose you over a competitor\nSet up a simple\, repeatable sales process your whole team can follow\nSpot the “low-hanging fruit” prospects already sitting in your enquiries\, quotes\, or email list who just need one more nudge to buy\nWalk away with a practical action plan you can apply in your business the same week
URL:https://greenlifeindustryqld.org.au/event/understanding-the-customer-journey-webinar/
LOCATION:Online
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